Tenece Professional Services improves its Service desk platform to serve as a single point of contact between users and IT Service Management to handle incidents and requests. This interface is based on IT infrastructure Library (ITIL) framework in providing world class service delivery to its customers.
Kingsley Eze, CEO, Tenece Professional Services noted that, we understand that information offers companies strategic advantages and it ensures proper mechanisms are in place for the data to be analyzed, produced and distributed seamlessly. We utilize the ITIL best practices to deliver these services. The service desk can be accessed on the Tenece website www.tenece.com
