Position title
Sales Manager
Description

The Sales Manager will be responsible for driving revenue growth and managing a team of
Sales Account Managers within our IT division. This role requires a strategic thinker with
proven experience in IT sales, strong leadership skills, and a track record of developing and
executing successful sales strategies. The ideal candidate will be adept at managing a
diverse sales team, fostering client relationships, and contributing to the overall business
strategy.

Responsibilities

Sales Strategy & Execution:
o Develop and implement comprehensive sales strategies to achieve revenue
targets and market expansion.
o Analyze market trends, identify new opportunities, and adjust sales tactics to
remain competitive in the IT sector.
o Oversee the sales forecasting process, pipeline management, and
performance metrics.

Team Leadership & Management:
o Lead, mentor, and motivate a team of Sales Account Managers to achieve
individual and team targets.
o Conduct regular performance reviews, provide feedback, and facilitate
ongoing professional development.
o Set clear objectives and KPIs for the team, ensuring alignment with company
goals.

Client Relationship Management:
o Build and maintain strong relationships with key clients and strategic partners.
o Oversee the management of high-value accounts, ensuring customer
satisfaction and long-term retention.
o Act as a point of escalation for critical client issues, working collaboratively
with internal teams to resolve challenges.

Collaboration & Communication:
o Work closely with the marketing, product, and customer service teams to
ensure a cohesive approach to market challenges and opportunities.
o Provide regular sales performance reports and strategic insights to senior
management.
o Represent the company at industry events, trade shows, and networking
opportunities to promote the IT brand and expand market reach.

Process Improvement:
o Continuously evaluate and improve sales processes, tools, and
methodologies to enhance team efficiency.
o Ensure that the team is leveraging the latest CRM systems and sales
automation tools for optimal performance.
o Monitor competitor activity and share insights to inform product development
and sales strategies.

Qualifications

Education:
o Bachelor’s degree in Business, Marketing, Information Technology, or a
related field. An MBA or advanced degree is a plus.

Experience:
o Minimum of 5–7 years of proven sales experience within the IT or technology
industry.
o Demonstrated success in managing a sales team and achieving sales
targets.
o Experience in account management and strategic sales planning.

Skills & Competencies:
o Strong leadership and team management skills with the ability to inspire and
drive performance.
o Excellent communication, negotiation, and interpersonal skills.
o Analytical mindset with the ability to interpret sales data and market trends.
o Proficient in CRM software and other sales tools.
o Ability to work in a fast-paced, dynamic environment and manage multiple
priorities.

Personal Attributes:
o Strategic thinker with a results-driven approach.
o Proactive problem solver with a customer-centric mindset.
o Ability to build long-term, trusting relationships with clients and team
members.

Employment Type
Full-time
Job Location
Accra, Ghanan
Date posted
October 24, 2024
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Thank you for submitting your application. Please note that only shortlisted candidates will be contacted. Regards.